Can’t login into microsoft account

If you’re trying to log into Windows 10 or Windows 11 and see the message “We can’t sign in to your account”, don’t panic. This is a common issue that usually means Windows has temporarily created a profile copy instead of loading your real account. In most cases, you can fix this without losing files.

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Why This Happens

The error usually appears because Windows can’t properly load your user profile. Some common causes include:

• Damaged or corrupted user profile.

• Recent Windows updates.

• Incorrectly shutting down the PC (power failure, forced restart).

• Disk errors or corrupted system files.

• Antivirus or third-party software blocking profile loading.

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Quick Fixes to Try First

1. Restart Your Computer
   Sometimes the problem is temporary. Restart your PC and check if your normal profile loads.

2. Check Windows Updates
   If the issue started after an update, make sure all patches are installed. Go to:
   Settings → Windows Update → Check for updates.

3. Scan the System for Errors
   Open Command Prompt (as Administrator) and run:

    

   sfc /scannow

    

This will check and fix corrupted system files.

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Advanced Solutions

1. Fix User Profile via Registry

If Windows keeps loading a temporary profile, you may need to edit the registry:

• Press Win + R, type regedit, and press Enter.

• Go to:

   

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

• Find the profile with .bak at the end.

• Rename the main profile key and remove .bak.

• Restart your PC.

2. Create a New User Account

If the original profile is permanently damaged:

• Go to Settings → Accounts → Family & other users.

• Create a new local account or Microsoft account.

• Transfer your files from C:\Users\[OldProfile].

net user username password   /add
net localgroup Administrators username  /add

3. Restore System

If the problem appeared recently, use System Restore:

• Search for Create a restore point in Start menu.

• Open System Restore and choose a date before the issue started.

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Final Thoughts

The “Can’t sign in to your account” error in Windows 10 and 11 usually means the system is loading a temporary profile. Luckily, you can fix it by repairing the user profile, running a system scan, or creating a new account. If nothing helps, backing up your files and reinstalling Windows may be the last resort.